RETURNS AND REFUNDS
If you have bought an item(s) online and would like to return it;
Email returns request to [email protected], with your order details within 14 days of receipt of delivery, we will then email you a returns note number within 2 working days, please quote this on all correspondence and note it on return address label.
You can return your item(s) to our premises in Dublin 12 (see contact us, for address/map).
Return the goods by carrier, using the box you received the goods in, you will be liable for the delivery costs, please note you will only be credited the original delivery charges, if the return is as a result of an error by Golfmarket (faulty product or wrong product shipped).
For damaged goods or products covered under our 6 month warranty, please contact us on [email protected] and will organise collection of goods, followed by replacement, credit or repair of goods – depending on the nature of the return.
6 MONTH PRODUCT WARRANTY
All clubs sold by Golfmarket come with a 6 month warranty, stating that clubs will be free from defects in materials and workmanship during normal and customary use over the duration of 6 months from date of receipt of goods. The warranty will not be valid if the product has been misused, defaced, altered, abused or other wise damaged by the customer.
Please note, due to the nature of graphite shafts, we can only provide a 4 week warranty on graphite shafts, we feel this is a sufficient time period to expose any underlying weaknesses.
14 DAY TRIAL PERIOD
For your golfing peace of mind!, Golfmarket offer you a no quibble 14 day money back guarantee, if the club(s) don’t meet your expectations or if they don’t suit your games, just let us know and we will arrange money back or replacement at your discretion. Please note the clubs must be dispatched to us within 14 days of receipt, Golfmarket reserves the right to lower the refund value if the condition of the clubs has worsened, courier/delivery charges will not be credited, you will be liable for any delivery charges for the return of product. Does not apply to new any products or clubs with heads still in the plastic.